Our Invoice Audit & Recovery Process:
Access Online Billing
Once we connect to your parcel carrier’s online billing account, all eligible refunds are claimed by our parcel audit services. Set up only takes a few minutes!
Identify Service Errors & Billing Errors
Our shipping audit software checks each shipment for multi-point audit of failure, any one of which can grant you a full refund.
Incorrect charges and billing errors are refunded and credited directly back to your account. No work is required on your end.
Why Should Shipware Audit My Invoices?
Over $2 billion in eligible refunds per year goes unclaimed by businesses shipping with UPS and FedEx alone. Small parcel carriers and freight companies offer service guarantees and provide claims services that many businesses don’t take advantage of because they simply don’t have the time or resources for invoice auditing and are not using automated small parcel audit software. Shipware’s audit solution ensures you’re returned the money you’re owed, addressing any billing errors and maximizing your savings.
Parcel invoice auditing can lead to significant cost savings. Shipping carriers make errors in their billing and fail to meet their service guarantees. Identifying and rectifying these errors leads to refunds and improved shipping practices.
If you’re shipping hundreds or thousands of small parcels per day, manual parcel auditing becomes unrealistic. You’ll incur high time and labor costs while sacrificing accuracy, ultimately losing out on refunds. Our industry-best automated audit software runs a 65-point check on each shipment with complete accuracy, so you don’t have to.
We know lost & damaged claims are a time-consuming and, often, frustrating process. In addition to an intelligent audit of your parcel invoices, our team of audit pros can manage and streamline the entire lost & damaged claims process for you, relieving you of the headache and shortening your shipping cost-recovery time.
Businesses that partner with Shipware average 21.5% savings on annual shipping costs
Whether they spend $100 million or fifty thousand per year on shipping, Shipware has helped businesses across all sizes and industries cut costs and spend smarter.
What we learned after working with Shipware is that the confidentiality provision in carrier pricing agreements is a well thought-out strategy to prevent shippers from understanding the rates and terms of other shippers since we can’t disclose rates. The Shipware process allowed us to better understand the discounts and concessions we were entitled to without any breach in terms with our delivery partners.
VP of Supply Chain, AutomotiveDetroit MI
We used to use a broker for our LTL shipments. In theory, it’s a good concept: benefit with deeper discounts by aggregating volume from hundreds of other shippers. However, after working with Shipware, we learned that we could avoid huge broker markups and reduce our LTL costs by forging direct relationships with the carriers. We are saving 18% with the same high-quality LTL providers we had been using previously, and as we grow, WE benefit with even higher discounts – and not the broker. We’re also using Shipware’s TMS to identify the right carriers for the right loads for better time in transit at lower costs. I’ll never use a broker again.
Dir of Transportation, Consumer ProductsCarlsbad CA
I’m not new to logistics. Been at my job nearly two decades, and I’ve worked with 4-5 parcel invoice audit companies during my career. Shipware’s audit is hands down the best. It delivers significantly greater savings week in and week out, and their spend management reports and portal are tools I actually use to improve my business.
President, AutomotiveSan Diego CA
Frequently Asked Questions
Start Auditing Your Carrier Invoices Today!
Please provide us with some additional information about your business.