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September 17, 2021 / Shipping Knowledge

13 Key Performance Indicators to Consider in the Shipping Industry

There’s a lot to shipping and getting it right for client satisfaction and company profitability. One way to ensure success is to monitor key performance indicators for the shipping...

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August 18, 2021 / Shipping Knowledge

The Key to Success for the Shipper/Carrier Relationship: What Two Decades in Logistics Management Has Taught Me

By Paul Yaussy, Professional Services Consultant This article first appeared in the July-August 2021 edition of PARCEL Magazine After nearly two decades in a logistics management role at a...

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August 4, 2021 / FedEx, UPS

UPS vs. FedEx: Published vs Actual Time-in-Transit

This blog first appeared on PARCEL on July 21, 2021. In April, FedEx and UPS reinstated Money Back Guarantees (MBG) for on-time delivery on various express services, mainly Next...

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