16 Shipping KPIs to Consider [2024 Updated]
There’s a lot to shipping and getting it right for client satisfaction and company profitability. One way to ensure success is to monitor key performance indicators for the shipping...
UPS Q4 2023 Earnings Call – Notes & Highlights
UPS held its Q4 2023 earnings call on January 30, 2024. The carrier fell short of revenue estimates and announced it will lay off 12,000 part- and full-time management...
Types of Shipping Surcharges: A 2024 Guide
The cost of shipping continues to rise – making it very challenging for merchants to maintain profit margins in today’s competitive markets. One of the major sources for the...
How to Get Shipping Discounts with UPS
Shipping is a big cost for companies. Many companies turn to United Parcel Service (UPS) for their shipping needs, as a shipping carrier that offers wide coverage and high...
How to Calculate Shipping Costs as a Small Business
Calculating shipping costs is not always as easy as plugging data into a shipping calculator. Yes, that will give a general idea of what one package weight costs to...
How to Attain Discounted FedEx Rates for your Business
If your business is paying the standard list rates for FedEx shipments, you’re paying too much. You’ll find that more than one method of attaining FedEx shipping discounts is...
FedEx Shipping Insurance: A Comprehensive Guide
When serving customers, companies have many considerations, including delivery, shipping service, and its impact on the customer experience. When evaluating shipping options, there are a number of variables, including...
Great Data is Not Enough: Negotiating Carrier Agreements
True parcel experts are relatively rare, and if you don’t have one on your side, your parcel contract analysis and negotiation is not a level playing field with your...
PARCEL Forum 2023 Recap: Happy Hour, Hot Topics, and the Power of Partnerships
Parcel Forum, the pinnacle event for small parcel logistics, summons industry professionals from across the country to explore and discuss the latest trends, technology, and solutions related to parcel...
UPS 2024 General Rate Increase: What You Need to Know
Matching rival FedEx’s General Rate Increase, UPS has announced a 5.9% 2024 General Rate Increase (GRI). While the FedEx increases are effective January 1, 2024, the new UPS rates...