Your team spends countless hours negotiating favorable terms with LTL carriers, securing specific discounts and rate structures to protect your bottom line. But what happens after the contract is signed? The reality is that carrier billing systems are complex, and those hard-won savings are often lost due to incorrect fee applications, misclassifications, or simple human error. An invoice is not just a bill; it’s a test of your carrier’s contract compliance. LTL freight audit services provide the critical oversight needed to enforce your agreements. They systematically verify every line item against your contract, holding carriers accountable and ensuring you realize the full value of your negotiations.
Key Takeaways
- Protect your shipping budget with a dedicated audit: LTL invoices are full of costly errors, from incorrect freight classifications to missed discounts; an audit service systematically finds these mistakes and recovers your money.
- Combine technology with human expertise for the best results: An effective audit strategy uses automation for speed and scale while relying on industry experts to handle complex issues and carrier negotiations.
- Use audit data for long-term strategic gains: A continuous audit provides valuable insights that simplify internal processes, improve carrier accountability, and give you the leverage you need for stronger contract negotiations.
What Is an LTL Freight Audit Service?
Think of an LTL freight audit service as a specialized team of detectives for your shipping invoices. Less-Than-Truckload (LTL) billing is notoriously complex, filled with confusing codes, accessorial charges, and fine print that can easily lead to overcharges. An audit service cuts through this complexity by systematically reviewing every freight bill to find and correct these errors. It’s more than just a simple spell-check; it’s a comprehensive financial review designed to ensure you only pay for the services you actually receive at the rates you negotiated.
By partnering with an audit service, you bring in experts who know exactly where carriers make mistakes and how to recover your money. They use a combination of powerful technology and deep industry knowledge to perform a detailed invoice audit and recovery process. This not only secures refunds for past overcharges but also provides valuable insights into your shipping patterns. These insights can help you make smarter logistics decisions and improve future carrier negotiations. Ultimately, an LTL freight audit service transforms a confusing expense into a clear, manageable, and optimized part of your business, freeing up your team to focus on their core responsibilities.
How Does LTL Freight Auditing Work?
At its core, the LTL freight auditing process is a systematic verification of your shipping charges. It starts with gathering all your freight bills and the associated shipping documents. From there, auditors meticulously compare each invoice against your specific shipping orders and carrier contracts. They are on the lookout for any and all discrepancies.
This involves checking for correct rate applications, hunting for duplicate charges, and confirming that all your negotiated discounts have been applied correctly. It’s a detailed, methodical review designed to catch the costly errors that often slip through the cracks, especially for businesses managing a high volume of shipments. The simple goal is to ensure you never overpay for your LTL freight.
A Look Inside the Audit Process
A thorough audit goes much deeper than a surface-level check. Auditors often review a history of your invoices, sometimes looking back several months or even years, to identify recurring billing problems. They scrutinize every single line item, cross-referencing it with the specific terms outlined in your carrier agreements.
This detailed examination includes verifying freight classifications, flagging incorrect accessorial fees (like charges for liftgates or residential delivery), and confirming that the billed weight and dimensions are accurate. Because auditors live and breathe freight billing, their expertise allows them to spot subtle mistakes that an untrained eye would easily miss. This ensures you’re only paying for the exact services you used, according to the precise terms you negotiated.
Why Your Business Needs an LTL Freight Audit
If you’re a high-volume shipper, you know that LTL freight invoices are notoriously complex. Between fluctuating fuel surcharges, varied freight classifications, and a dozen other accessorial fees, it’s easy for billing errors to slip through the cracks. Even the most detail-oriented accounting team can miss costly mistakes when they’re processing hundreds or thousands of invoices. An LTL freight audit acts as your financial safety net, ensuring you only pay for the services you actually receive. It’s a proactive strategy that shifts your business from simply paying bills to actively managing and controlling your shipping costs, turning a routine expense into a strategic advantage.
Think of it as a systematic review of your shipping bills against your carrier contracts and the services rendered. The goal isn’t just to catch one-off errors; it’s to identify patterns that could be costing your business thousands over time. By implementing a freight audit, you gain a clear, accurate picture of your shipping spend. This process uncovers billing inaccuracies, recovers overpayments, and provides valuable data you can use to make smarter logistics decisions and improve your overall spend management. It’s a critical step for any business looking to protect its bottom line and operate more efficiently.
The Challenge of Complex LTL Billing
Managing LTL invoices from multiple carriers is a significant operational challenge. Each carrier has its own billing format, rate structure, and set of rules, making a direct comparison feel like you’re trying to solve a puzzle with pieces from different boxes. LTL rates are a moving target, influenced by factors like freight classification, weight, distance, and a long list of potential extra fees. This complexity creates the perfect environment for errors to occur, and manually verifying every line item on every invoice is an overwhelming, if not impossible, task for most internal teams. A dedicated invoice audit and recovery process automates this verification, catching discrepancies your team might miss.
Finding Hidden Costs in Freight Invoices
Freight auditors are experts at digging into the details of your shipping documents and contracts. Their primary role is to confirm that every charge is accurate and that you’re only paying for the services you actually used. These hidden costs often appear as misapplied discounts, incorrect freight classifications, or unwarranted accessorial fees. By carefully reviewing each invoice, an audit doesn’t just secure refunds for past overcharges. It also highlights opportunities to optimize your shipping practices. The insights gained can help you choose more cost-effective shipping methods, negotiate better terms, and prevent the same expensive errors from happening again in the future.
Juggling Multiple Carrier Relationships
As your business grows, you likely work with several LTL carriers to meet demand and secure capacity. While this strategy is great for flexibility, it adds another layer of complexity to your logistics operations. Each carrier relationship comes with a unique contract, complete with its own specific terms, discounts, and incentives. Keeping track of these details across multiple partners is a major challenge. An LTL freight audit ensures that each carrier is adhering to your negotiated agreement. This process is essential for effective contract optimization, as it verifies that you’re receiving the correct rates and discounts you worked so hard to secure.
Common Errors an LTL Freight Audit Uncovers
LTL freight invoices are notoriously complex. With so many variables at play, from freight class and density to accessorial fees and fuel surcharges, it’s easy for errors to slip through the cracks. Even with a sharp accounts payable team, manually verifying every line item on thousands of invoices is a monumental task. These aren’t just minor typos; they are often systemic billing issues that can quietly drain your shipping budget over time. Think of it less like finding a needle in a haystack and more like plugging dozens of small, invisible leaks in your budget. Without the right tools, you might not even know they’re there until you see the financial impact.
This is where a dedicated LTL freight audit comes in. It acts as a crucial safety net, systematically scanning every invoice for inaccuracies that human eyes can easily miss. An automated invoice audit and recovery process compares each charge against your carrier agreements, rate tables, and shipment data to flag any discrepancies. These errors often fall into a few common categories. Understanding what they are is the first step toward preventing them and reclaiming lost revenue. From incorrect product classifications to discounts that were promised but never applied, these mistakes are more frequent than you might think. Let’s look at some of the most common billing errors an LTL audit can find and fix for you.
Incorrect Freight Classifications
One of the most common and costly errors in LTL shipping is incorrect freight classification. Every item you ship is assigned a freight class based on its density, stowability, handling, and liability, which directly determines your shipping rate. Getting this wrong can cause your costs to skyrocket. For example, if your product is accidentally assigned a higher, more expensive class, you could be overpaying on every single shipment without realizing it.
These mistakes happen for many reasons, from simple human error during data entry to using outdated product information. With thousands of products and complex NMFC (National Motor Freight Classification) codes, it’s an easy mistake to make. A thorough freight audit automatically verifies that the correct classification was used for each shipment, ensuring you’re charged fairly based on what you’re actually shipping.
Misapplied Discounts and Accessorials
You spent a lot of time negotiating favorable terms in your carrier contracts, but are you sure those terms are being applied to every invoice? It’s incredibly common for negotiated discounts, specific fuel surcharge caps, or waived fees to be missed during the billing process. On top of that, accessorial charges for services like liftgates, residential delivery, or inside delivery are often applied incorrectly or when they weren’t actually required.
Manually tracking these details across thousands of invoices is nearly impossible. An LTL audit service automates this process by comparing every single line item against your specific carrier contract terms. It confirms that all your hard-won discounts are applied correctly and validates every accessorial charge, ensuring you only pay for the services you actually use.
Weight and Measurement Discrepancies
In LTL shipping, weight and dimensions are everything. Even a small discrepancy can lead to a significant price adjustment from the carrier. Carriers frequently reweigh and re-measure shipments at their terminals, and if their numbers don’t match yours, you’ll see an unexpected charge on your invoice. While sometimes these adjustments are valid, they can also result from errors with the carrier’s scales or processes.
An audit service is your first line of defense against these charges. It flags invoices with weight or measurement discrepancies, comparing the carrier’s billed data against the information from your own systems. This not only helps you dispute incorrect charges but also provides valuable reporting and KPIs to identify patterns. You might discover a specific terminal is consistently adding weight, giving you the data needed to address the issue directly with your carrier.
Duplicate Charges and Billing Errors
This one might sound obvious, but you’d be surprised how often businesses get billed twice for the same shipment. In a high-volume shipping environment, it’s easy for a duplicate invoice with the same PRO number to get processed and paid without anyone noticing. Other common billing errors include being charged for a shipment that was canceled before pickup or getting hit with incorrect late payment fees.
These simple mistakes can add up to thousands of dollars in unnecessary spending. An automated audit system is designed to catch these issues instantly. It flags duplicate invoice numbers and cross-references charges against your shipment records to ensure their validity. This prevents you from paying for services you never received and keeps your shipping spend accurate, freeing up your team to focus on more strategic tasks.
How Much Can You Actually Save with an LTL Audit?
When you’re looking at your shipping budget, the big question is always about the bottom line. An LTL freight audit isn’t just about finding a few mistakes here and there; it’s a strategic move that can lead to significant cost reductions. The savings show up in two key ways: first, through immediate refunds from correcting billing errors, and second, through long-term improvements that prevent those errors from happening again. Let’s break down what you can realistically expect to see.
What’s the Typical ROI?
Let’s talk numbers. Studies show that, on average, a surprising 20% of all freight invoices contain errors. That’s a lot of room for overcharges. By implementing a thorough LTL audit, businesses often recover up to 8% in total freight spend. These aren’t just minor typos; we’re talking about incorrect freight classifications, misapplied fuel surcharges, and duplicate billings that quietly drain your budget. A comprehensive invoice audit and recovery service acts as your financial watchdog, catching these discrepancies and getting that money back into your account. While your exact return will depend on your shipping volume and complexity, the potential for a positive ROI is incredibly high.
Beyond Immediate Savings: Long-Term Benefits
Getting money back is great, but the real power of an LTL audit lies in what you learn for the future. Think of it as a diagnostic tool for your entire shipping operation. A good audit doesn’t just flag errors; it reveals patterns. You’ll gain clear insights into why overcharges are happening, which can help you make smarter decisions about shipping methods and carrier choices. This data is invaluable when it’s time for carrier contract optimization. Armed with concrete evidence of billing issues and performance gaps, you can negotiate from a position of strength. Over time, this leads to better rates, improved efficiency, and a more streamlined logistics process that saves you money year after year.
Choosing the Right LTL Freight Audit Partner
Selecting a partner to handle your LTL freight audit is a big decision. The right firm does more than just find errors; they become an extension of your team, providing insights that strengthen your entire logistics strategy. But with so many options available, how do you find the one that fits your business? It comes down to evaluating a few key areas: their technology, their team’s expertise, how they present data, and the transparency of their service model. Let’s look at what sets a great audit partner apart.
Technology and Automation
A top-tier audit partner uses powerful technology to automate the heavy lifting. Manual auditing is slow and prone to error, especially with high shipping volumes. The right software can process thousands of invoices quickly, flagging discrepancies that a human eye might miss. This automation expedites the entire process and captures key transportation metrics for deeper analysis. Look for a partner whose platform can handle large amounts of data efficiently, reducing human mistakes and finding errors faster. This technology is the engine behind effective invoice audit and recovery, turning complex billing data into actionable savings opportunities for your business.
Proven Industry Expertise
While technology is crucial, it’s the human expertise that turns data into dollars. An effective freight auditor acts as a financial watchdog for your shipping costs, carefully checking every line item against your contracts. They understand the complexities of LTL pricing, from freight classifications to accessorial charges. This industry knowledge is what allows them to not only find billing errors but also to help you negotiate better deals in the future. A great partner combines automated analysis with a team of seasoned experts who can guide your contract optimization strategy for long-term savings.
Clear Reporting and Data Integration
What good is data if you can’t understand it? A valuable audit partner provides clear, accessible insights, not just spreadsheets full of numbers. They should offer a user-friendly portal with customizable dashboards that give you full visibility into your shipping performance. This allows you to easily track savings, identify trends, and spot opportunities for improvement. The goal is to get useful insights that help you make smarter decisions and improve your shipping operations. When evaluating partners, ask to see their reporting and KPIs so you know exactly how they’ll present the information that matters most to your business.
Transparent Service Models
Your relationship with an audit partner should be built on trust and transparency, starting with their service model. Most top firms work on a contingency basis, meaning they only get paid if they find savings for you. This creates a win-win partnership where their success is directly tied to yours. Be sure to ask about their fee structure, the contract terms, and what’s included in their service. A reputable partner will be upfront about all costs and may even offer a free initial assessment to show you how they can help. This clarity ensures you understand the value of their invoice audit services from day one.
How LTL Audits Improve More Than Just Your Bottom Line
Recovering overcharges is a huge win, but the real value of an LTL freight audit goes far beyond immediate cost savings. Think of it as a comprehensive health check for your entire shipping operation. While the primary goal is to find and correct billing errors, the process uncovers operational inefficiencies and provides data-driven insights that can transform your logistics. It’s about creating a more streamlined, transparent, and resilient supply chain that supports your business goals, not just your budget.
An effective audit service doesn’t just hand you a check for recovered funds. It gives you the tools to prevent those errors from happening again. By systematically reviewing every invoice, you gain a crystal-clear picture of your shipping patterns, carrier performance, and contract adherence. This process helps you move from a reactive stance, where you’re just fixing mistakes, to a proactive one, where you’re making strategic decisions based on accurate data. The benefits ripple through your organization, simplifying internal workflows, improving carrier partnerships, and ensuring you get exactly what you pay for. It’s a strategic investment in operational excellence.
Simplify Your Invoice Processing
Manually processing and verifying hundreds or thousands of LTL invoices is a massive time sink for any accounts payable team. It’s tedious, repetitive, and highly susceptible to human error. An automated invoice audit and recovery service takes this burden off your plate. By automating the freight auditing process, you can expedite tasks and eliminate redundant work. Instead of your team spending hours cross-referencing rates and searching for mistakes, they can focus on higher-value activities. This streamlined workflow not only saves time and reduces administrative overhead but also ensures invoices are paid accurately and on schedule, preventing late fees and keeping your operations running smoothly.
Strengthen Carrier Relationships
It might seem like auditing your carrier’s invoices would create tension, but it often does the opposite. A consistent audit process builds a foundation of transparency and accountability. Freight auditors carefully check shipping bills to ensure you only pay for the services you actually received. When carriers know your invoices are being professionally reviewed, it encourages greater billing accuracy on their end. This reduces the frequency of disputes and time-consuming back-and-forth conversations about incorrect charges. Over time, this leads to a more trusting and collaborative partnership where both sides are operating from the same set of facts, creating a healthier, more productive relationship.
Ensure Carrier Contract Compliance
Your LTL carrier contracts are complex documents filled with negotiated rates, specific fuel surcharges, accessorial fees, and unique discount structures. An LTL audit is your best tool for ensuring carriers adhere to every detail of that agreement. The audit process involves a line-by-line review to make sure all shipping costs match the agreed-upon prices. By catching discrepancies where discounts were misapplied or incorrect fees were added, you hold your carriers accountable. This rigorous verification is essential for realizing the full value of your negotiated contract optimization and protects your business from slowly eroding margins caused by billing inaccuracies.
Automated vs. Manual Auditing: What’s the Difference?
When you’re looking for an LTL freight audit partner, you’ll find that services generally fall into two camps: automated and manual. Some rely heavily on software to do the work, while others use a team of people to review invoices by hand. Each approach has its place, but understanding the differences is key to choosing a partner that can truly handle the complexities of your shipping operations.
An entirely manual audit can be slow and prone to human error, especially when you’re dealing with thousands of invoices. On the other hand, a purely automated system might miss the nuanced errors that only a trained eye can catch. For most high-volume shippers, the most effective solution isn’t an either/or choice. It’s about finding the right balance between powerful technology and real-world expertise to ensure no savings are left on the table. This combination is what turns a simple audit into a strategic tool for your business.
The Power of Automated Audits
Automated auditing uses sophisticated software to scan every single carrier invoice with incredible speed and precision. Think of it as your first line of defense. The system instantly flags discrepancies by comparing invoice data against your carrier agreements, tariffs, and shipping history. This process catches common errors like incorrect discounts or duplicate charges in a fraction of the time it would take a person. More importantly, this technology captures a wealth of data, giving you clear visibility into your shipping patterns. You can use these insights to build smarter, more cost-effective strategies and get a complete picture of your transportation spend through a dedicated spend management portal.
When You Need Human Expertise
While technology is fantastic for handling volume and speed, it can’t replace the critical thinking of an industry expert. Some billing errors are too complex for an algorithm to identify. For example, interpreting ambiguous contract language or spotting a misapplied accessorial charge that looks correct on the surface often requires human intervention. An experienced auditor understands the carriers’ billing practices inside and out. They know what to look for and how to effectively dispute complex claims. This human oversight ensures that nuanced errors are caught and that your carrier contracts are always enforced as intended, providing a crucial layer of quality control that software alone can’t offer.
The Best of Both Worlds: A Hybrid Approach
The most effective freight auditing strategy combines the strengths of both automation and human intelligence. This hybrid model uses technology to do the heavy lifting, efficiently scanning every invoice and flagging potential issues. Then, a team of seasoned experts steps in to review those flagged invoices, investigate complex discrepancies, and manage the claims process with your carriers. This integrated approach ensures you get the best of both worlds: the speed and scale of automation plus the precision and strategic insight of human experts. It’s this combination that delivers the most accurate and comprehensive invoice audit and recovery process, maximizing your savings while minimizing the workload for your team.
How to Measure the Success of Your Freight Audit
Once you have a freight audit service in place, you need a clear way to see if it’s actually working. Success isn’t just about the refund check you get in the first month. It’s about creating sustainable savings and making your entire shipping operation run more smoothly. A successful audit provides the data you need to make smarter, more strategic decisions for the long haul.
Think of it as a health checkup for your logistics. You’re not just treating the symptoms (overcharges); you’re diagnosing the root causes to prevent them from happening again. To do this, you need to look at both the hard numbers and the improvements in your day-to-day processes. By tracking the right metrics, you can get a complete picture of your return on investment and find new opportunities for growth. This data-driven approach is what transforms a simple audit into a powerful tool for spend management.
Key Metrics for Tracking Savings
The most direct way to measure success is by looking at the money you’re saving. Start by tracking the total dollar amount recovered from billing errors each month. This is your most obvious win. But don’t stop there. Dig deeper into metrics like your average cost per shipment, cost per pound, and the frequency of specific accessorial charges. A successful audit should show a downward trend in these costs over time. You can also monitor carrier performance, delivery timelines, and fuel usage to see how audit insights are helping you optimize routes and carrier choices. Having clear reporting and KPIs is essential for turning raw data into actionable cost-saving strategies.
Gauging Operational Improvements
Beyond the balance sheet, a great freight audit makes your team’s life easier. How much time are you saving on manual invoice reconciliation? A significant reduction here means your team can focus on more valuable tasks. Another key indicator is a decrease in billing disputes with your carriers. When your audit partner catches issues proactively, it leads to cleaner invoices and stronger carrier relationships. You should also see improvements in your ability to enforce contract compliance. The audit process uncovers where carriers aren’t holding up their end of the deal, giving you the leverage you need during your next contract optimization negotiation. These operational gains are just as valuable as direct savings.
Is It Time to Invest in an LTL Freight Audit Service?
Deciding to bring in an LTL freight audit partner is a big step. It’s not just about adding another service; it’s about fundamentally changing how you manage a major operational cost. For many businesses, especially those with growing shipping volumes, what once was a manageable internal task can quickly become a source of significant financial leakage. The tipping point is different for every company, but it often comes down to a few key factors related to your shipping complexity and overall costs. If you’re wondering whether you’ve reached that point, let’s walk through some of the most important considerations and clear indicators that it’s time to call in an expert.
Shipping Volume and Cost Considerations
As your business grows, so does your shipping spend. If LTL freight has become a substantial line item on your budget, it deserves the same level of scrutiny as any other major expense. A good rule of thumb is to evaluate your internal capacity. Can your team realistically audit every single invoice with the detail required while juggling their other responsibilities? At a certain volume, manual checks become impractical and errors are bound to slip through. This is where automation becomes essential for protecting your capital. By tracking key metrics like shipping volumes, carrier performance, and delivery timelines, you can start to see the bigger picture. A dedicated spend management portal can give you the visibility needed to decide if your costs and complexity warrant a professional audit.
Telltale Signs You Need an Audit
Sometimes, the need for an audit is less about hitting a certain volume and more about recurring problems. If your team consistently feels overwhelmed by confusing carrier invoices or you have a nagging suspicion you’re being overcharged, it’s time to investigate. A thorough audit confirms you’re only paying for the services you actually received and that every charge is correct. Look for red flags like a sudden increase in accessorial fees, inconsistent application of your negotiated discounts, or frequent billing disputes with carriers. These issues are often symptoms of deeper problems that a professional invoice audit and recovery service is designed to find and fix, potentially saving you a significant percentage of your shipping expenses.
How to Get Started with LTL Freight Auditing
Taking the first step toward auditing your LTL freight invoices is a proactive move to control your shipping spend. The right partner makes this process seamless, handling the complexities so you can focus on your core business. It’s not about adding another complicated task to your team’s plate; it’s about implementing a system that works for you behind the scenes.
Think of it as bringing in a specialist who knows exactly where to look for savings. The initial setup involves giving your audit partner access to the necessary data, like carrier agreements and billing information. From there, they combine powerful technology with deep industry expertise to analyze your invoices and identify recovery opportunities. This partnership provides the foundation for ongoing financial and operational improvements, turning a complex cost center into a source of strategic insight. A comprehensive invoice audit and recovery program is your key to unlocking these savings.
What to Expect During Implementation
Getting started is surprisingly straightforward. Your audit partner will guide you through an implementation process designed to be quick and require minimal effort from your team. The first step is typically providing access to your freight invoices and carrier contracts. Once your partner has this information, their system gets to work.
Automated platforms will scan every invoice, comparing the charges against your specific carrier agreements, tariffs, and shipping orders. The audit checks for everything: correct freight classifications, accurate weights, proper application of your negotiated discounts, and any potential duplicate charges. This tech-driven approach ensures no detail is missed, and it does so far more efficiently than a manual review ever could. Your main role is to provide the initial documents and watch as the savings opportunities are uncovered.
Set Your Business Up for Long-Term Success
A great LTL freight audit is not a one-and-done project. It’s an ongoing strategy that sets your business up for sustained success. By outsourcing this detailed work, you free up your internal teams to concentrate on what they do best: serving your customers and growing the business. You’re not just catching past mistakes; you’re creating a system that prevents future overcharges and ensures carrier contract compliance.
The real long-term value comes from the data. A continuous audit provides clear visibility into your shipping patterns and costs, empowering you with the insights needed for smarter decision-making. This information is invaluable during carrier negotiations and helps you optimize your entire logistics network. With clear reporting and KPIs, you can track performance, identify trends, and build a more resilient and cost-effective supply chain for years to come.
Frequently Asked Questions
How much work is this going to be for my team? Getting started is much simpler than you might think. Your main role is to provide us with access to your carrier invoices and contracts during the initial setup. After that, our process is designed to run in the background with minimal involvement from your team. We handle the heavy lifting of analyzing invoices, identifying errors, and managing the recovery process directly with the carriers, freeing up your people to focus on their core responsibilities.
Is an LTL audit just about getting refunds on past mistakes? While recovering money from billing errors is a major benefit, it’s really just the beginning. A great audit provides you with invaluable data and insights into your entire shipping operation. It helps you understand where inefficiencies exist, ensures your carriers are complying with your negotiated contract terms, and gives you the concrete data you need to negotiate smarter in the future. Think of it as a tool for long-term strategic improvement, not just a one-time fix.
Will auditing our invoices create problems with our carriers? It’s a common concern, but it actually tends to improve carrier relationships. The process creates a foundation of transparency and accountability. When carriers know your invoices are being reviewed for accuracy, it encourages cleaner billing on their end from the start. This reduces the number of disputes and time-consuming back-and-forth conversations, leading to a more efficient and trusting partnership for both sides.
My accounting team already reviews invoices. How is this different? Your accounting team does a fantastic job, but they are general financial experts, not LTL shipping specialists. We use a combination of powerful, purpose-built technology and deep industry expertise to scrutinize every line item against complex carrier contracts and tariff rules. Our team lives and breathes freight billing, so we can spot nuanced errors, like incorrect freight classifications or misapplied fuel surcharges, that an untrained eye would easily miss.
How does a freight audit firm typically get paid for this service? Most reputable audit partners, including us, work on a contingency or “gain-share” model. This means our fee is simply a percentage of the savings we successfully recover for you. There are no upfront costs or monthly retainers. This approach creates a true partnership where we are only successful when you are, ensuring our goals are perfectly aligned with yours from day one.