Many businesses treat the FedEx vs. USPS question as a search for a single, exclusive partner. However, the smartest high-volume shippers know that the answer isn’t always one or the other—it’s often both. Building a resilient and cost-effective logistics strategy means leveraging the unique strengths of each carrier for different scenarios. USPS might be unbeatable for lightweight residential deliveries, while FedEx excels at time-sensitive international shipments. We’ll break down the specific situations where each carrier shines, helping you move beyond a one-size-fits-all approach and toward a flexible, multi-carrier strategy that truly optimizes your shipping spend.
When shippers are trying to determine the best carrier for their package delivery, they look at the big private shipping carrier options in the U.S.: UPS, FedEx, and DHL. They also look at USPS, a governmental organization with its own pros and cons. Sometimes it comes down to FedEx vs USPS, and sometimes it comes down to choosing between FedEx and a different shipping carrier. Determining which carrier meets a company’s shipping needs depends on a number of factors and what is most important for that shipper. It could be customer service, it could be an overnight delivery service, or it could be international shipping reliability. FedEx shipping and USPS are two of the most common shipping carriers used. FedEx is a U.S.-based company that revolutionized the overnight shipping service. FedEx ships both internationally and domestically and has offices globally. The United States Postal Service, or USPS, is government-affiliated as an independent federal agency. The USPS is charged with domestic postal service and delivery to every address in the nation. It excels in the delivery of small packages, heavier packages, and sometimes partners with the larger private carriers in a hybrid delivery model
Is FedEx faster than USPS?
The residential delivery speed when comparing FedEx vs USPS depends a lot on the type of shipping service chosen. Each carrier has a number of shipping rate options to choose from, whether overnight delivery, priority mail service, ground shipping, or freight (USPS doesn’t offer freight service). There is another consideration as well. The USPS is beginning a 10-year plan to cut costs, and that will impact some postal service delivery times. Postmaster General Louis DeJoy and the USPS’ governing board implemented this plan in October 2021. The idea is to increase postal service rates and raise more revenue, but it will also stretch out some delivery time to an estimated two to five days, instead of the previous two to three days. That will happen as more mail is trucked across the country, rather than flown. There are a number of factors that can influence the delivery times and the cheapest option. Shipping rates are not easy to understand, with so many elements. Overnight domestic deliveries: FedEx is faster than USPS when comparing similar services. FedEx offers both same day pick-up and next day package delivery. FedEx offers the shipping companies multiple delivery options for next day delivery, including early morning, mid-day, and end of day. The USPS, on the other hand, offers a Priority Mail 1-Day shipping option, but they guarantee that it arrives by 6 pm. Expedited deliveries: FedEx and USPS use different service names for each offering, but most likely FedEx delivery will be earlier. FedEx offers 2 Day shipping and FedEx 3 Day Express Saver shipping, so you can get an idea of when it would arrive by the name. If you USPS Priority Mail or First Class you can anticipate your shipment arriving in two to five days. With the recently announced 10-year postal service plan, it might be on the longer side, if the destination is farther away. Ground shipping: FedEx is likely to be a little bit faster with ground service, versus USPS ground. That difference may be one or two days. International shipping: Expect that FedEx will get your package to its destination more quickly than USPS. That’s because FedEx has a big international presence and network, while USPS relies on the destination country for that last mile delivery. Remember that due to the COVID-19 pandemic, service guarantees were eliminated or scaled back. Some guarantees have returned, but not all. If it absolutely has to be there overnight, check and double check your overnight shipping options before you order that FedEx driver or USPS driver to pick up your parcel.
Which is cheaper: FedEx, UPS, or USPS?
So what even is the difference between UPS vs USPS vs Fedex? There’s not a set answer for whether FedEx, UPS, or USPS are the best carrier based on price. That’s because the shipping costs are based on multiple factors, including:
- Package weight, size (expect to pay more for heavier packages and larger packages, and each carrier will have its own way of charging, including with a surcharge; dimensional weight should also be considered)
- Shipping zone (each additional shipping zone will add to the cost)
- Delivery options (for example, overnight delivery, ground, flat rate)
- Pick-up scheduled (scheduling the FedEx driver or UPS driver for a pick-up will cost more than dropping the package off at an office; USPS offers some free package pick-ups based on availability)
- Additional services (you may have to pay more for some services, such as Saturday delivery, delivery confirmation, collect on delivery, hold for pickup)
- Residential delivery (FedEx and UPS charge more for these services than sending to a business address. There is no additional fee for USPS to deliver to residences, which is one reason that FedEx and UPS partner with USPS for some shipping services)
- Insurance (FedEx and UPS include $100 in insurance, while the USPS gives $50 in insurance for the parcel)
Different package sizes and delivery types will affect which company offers the cheapest shipping. We show a few ways of looking at the same size package to the same destination, based on service type. Overnight delivery: 5 pound package, 12″ x 12″ x 12″ from Washington DC 20001 to Los Angeles 90001 shipping on a Monday to a business address 
Priority/Expedited mail: 5 pound package, 12″ x 12″ x 12″ from Washington DC 20001 to Los Angeles 90001 shipping on a Monday to a business address 
Ground delivery: 5 pound package, 12″ x 12″ x 12″ from Washington DC 20001 to Los Angeles 90001 shipping on a Monday to a business address 
These charts show that USPS is usually the cheapest, followed by UPS and then FedEx. It’s worth noting that the service times vary slightly, and USPS cannot give the same overnight delivery options that UPS and FedEx can offer. However, USPS can be cheaper for Saturday delivery, as it’s mandated to go to every mailbox during its business days, which include Saturday. USPS also offers Flat Rate boxes, which may lower the costs even more, if the items fit in them. Flat rate shipping is also available in some form with UPS and FedEx, though they use different names.
Comparing Costs by Package Weight
While the charts above give a snapshot for a specific 5-pound package, the most cost-effective carrier often changes based on one simple factor: weight. You can’t assume one carrier is always the cheapest. For lightweight items, there’s a clear winner, but as packages get heavier, the competition heats up. Breaking down your shipping data by weight class is the first step to identifying major savings opportunities. If you’re sending a wide range of products, you might find that a multi-carrier strategy is the most effective way to manage your costs and ensure you’re not overspending on any single category of shipment.
Lightweight Packages (Under 1 lb)
For those small, lightweight packages that weigh less than a pound, USPS is almost always your best bet. Their First Class Package Service is specifically designed for this weight class and is incredibly hard to beat on price. For example, sending a 12-ounce package across the country might only cost you around $4 to $5 with USPS. In contrast, sending that same package via UPS or FedEx would likely start in the $9 to $12 range. If your business ships a lot of small items, relying on USPS for this segment can lead to significant, consistent savings over time.
Heavier Packages (Over 5 lbs)
Once your packages cross the 5-pound threshold, the tables turn. UPS and FedEx generally become more competitive and often end up being the cheaper option. Their extensive ground networks are optimized for handling larger, heavier parcels efficiently. A 25-pound package shipped coast-to-coast could cost between $25 and $35 with UPS or FedEx, while the same shipment with USPS might run you anywhere from $30 to $45. For businesses that regularly ship heavier goods, the savings with private carriers add up quickly, especially when you factor in the potential for negotiated rates.
Understanding Surcharges and Extra Fees
The rate you see on a carrier’s website is rarely the final price you pay. Surcharges and accessorial fees can pile up, turning a seemingly affordable shipment into a costly one. These fees cover everything from fuel costs and residential deliveries to packages that require extra handling. They are often buried in complex invoices, making them difficult to track and verify. Regularly performing an invoice audit is critical to catch these charges and ensure you’re not being overbilled for services or fees that shouldn’t apply to your shipments.
Common FedEx Surcharges
Both FedEx and UPS apply a variety of surcharges, but some of the most common ones are for deliveries to non-commercial addresses. Expect to pay extra for residential deliveries, with fees typically ranging from $4.95 to $5.40 per package. They also add surcharges for delivering to remote or less-accessible areas, which can add another $3 to $6 to your bill. These fees can have a major impact on ecommerce businesses that ship directly to consumers, making it essential to factor them into your overall shipping budget to protect your profit margins.
Extra Handling Fees
If your package is an unusual shape, isn’t fully encased in a standard cardboard box, or exceeds certain weight and dimension limits, carriers will add an extra handling fee. These charges can vary significantly. For instance, UPS might charge around $10.85 per package, while USPS charges about $12.15. FedEx’s fees can be even higher, sometimes ranging from $14 to $25.50 per package. Understanding what triggers these fees can help you adjust your packaging to avoid them and keep your shipping costs under control, preventing unexpected hits to your bottom line.
How Businesses Can Get Better Rates
The good news for high-volume shippers is that you don’t have to pay the standard retail prices. Both FedEx and UPS are willing to negotiate custom pricing for businesses that give them a consistent stream of packages. These discounts are the single most effective way to reduce your shipping spend. However, securing the best possible deal requires a deep understanding of carrier pricing structures, accessorial fees, and your own shipping profile. It’s not just about asking for a discount; it’s about building a data-driven case for why you deserve one.
Negotiated High-Volume Discounts
Companies that ship in large volumes have significant leverage to negotiate substantial discounts with FedEx and UPS. These specially negotiated rates can completely change the cost comparison, often making the private carriers much cheaper than USPS, even for lighter packages. The key is knowing what’s possible. By using industry data to benchmark discounts and incentives, you can enter negotiations with a clear understanding of what top-tier rates look like. A successful carrier contract optimization can save your business hundreds of thousands, or even millions, of dollars annually.
Do FedEx and USPS work together?
FedEx does work with USPS through its FedEx SmartPost program. This program is popular with eCommerce businesses. The FedEx driver picks up the package (or it’s dropped off at a FedEx location), and the USPS delivers it the final mile. It’s not the perfect program for all shippers, but it works for many. FedEx SmartPost is less expensive than FedEx service. Plus, the USPS can deliver the packages at a lower cost to residential addresses for the final mile delivery. They can also deliver to post office boxes, which FedEx can’t do. And they can easily deliver on Saturdays, when FedEx would issue a surcharge. This service offers tracking numbers and shipping labels. Package tracking is available for the shipper and the customer.
Service Offerings and Coverage Compared
Beyond speed and price, the specific services a carrier offers and where they can deliver are critical pieces of the puzzle. The best choice isn’t universal; it changes based on what you’re shipping, where it’s headed, and what your customer expects. For instance, a business shipping heavy industrial parts has very different needs than an ecommerce store selling lightweight apparel. Understanding these fundamental differences in service offerings is key to building a flexible and cost-effective shipping strategy that supports your business goals and keeps customers happy. It’s about matching the right service to the right package, every single time.
Making an informed decision requires looking closely at each carrier’s strengths and limitations. This includes practical considerations like weight and size restrictions, which can immediately rule out a carrier for certain products. It also involves evaluating their delivery network and accessibility, especially if you serve customers in rural or remote areas. Finally, exploring the specialty services each carrier provides can uncover opportunities to improve efficiency or save money. Let’s break down how FedEx and USPS stack up in these crucial areas so you can choose the right carrier for any scenario.
Weight and Size Limits
One of the most straightforward distinctions between FedEx and USPS lies in their capacity for handling packages of different sizes and weights. FedEx is built to manage heavier and larger shipments, accepting packages up to 150 pounds. This makes it the clear choice for businesses that sell bulky items or ship large B2B orders. In contrast, the USPS has a lower weight limit, typically capping out at 70 pounds for its standard services. For companies shipping smaller, lighter products—like cosmetics, books, or clothing—the USPS is often a perfectly suitable and cost-effective option. This fundamental difference often makes the initial carrier choice for a specific product fairly simple.
Delivery Area and Accessibility
When it comes to reach, USPS has a unique and significant advantage: its federal mandate requires it to deliver to every single address in the United States. This includes P.O. boxes, military bases (APO/FPO/DPO), and extremely rural or remote locations that private carriers like FedEx may not service directly or may charge hefty surcharges to reach. FedEx cannot deliver to P.O. boxes at all. For businesses with a geographically diverse customer base, this makes USPS an essential partner. Relying solely on a private carrier could mean you can’t serve certain customers, which is why a strategy of carrier diversification is so important for maximizing market reach.
Specialty Shipping Options
Both FedEx and USPS offer a range of specialty services that go beyond standard ground and express delivery. These unique offerings are designed to solve specific shipping challenges and can provide significant value depending on your business needs. For some, the priority is absolute speed and reliability for high-value goods. For others, it’s finding creative ways to reduce costs on small, dense packages. Taking the time to understand these specialized services can help you better align your shipping operations with your product line and customer expectations, ultimately creating a more efficient and profitable fulfillment process.
FedEx Specialty Services
FedEx has built its reputation on speed and reliability, particularly for time-sensitive shipments. The carrier excels in express and overnight delivery, making it a go-to for B2B transactions and industries where punctuality is critical. Services like FedEx First Overnight, which guarantees delivery by early the next business morning, are invaluable for shipping urgent documents, medical supplies, or high-value electronics. Businesses that prioritize guaranteed delivery windows and need robust tracking for critical shipments often find that FedEx’s premium services provide the peace of mind and reliability they require.
Unique USPS Services
USPS offers several unique services that are especially beneficial for ecommerce businesses. One standout is Priority Mail Cubic, a pricing model based on package size rather than weight. This can lead to substantial savings for companies that ship small, heavy items. For example, a small box containing a jar of honey or a metal tool would likely ship for much less with Cubic pricing. Additionally, USPS offers free package pickup in many areas, allowing businesses to schedule a pickup from their location without incurring extra fees, which simplifies daily logistics and saves valuable time.
Is FedEx or USPS more reliable?
FedEx has a better reputation for reliability, in addition to its tracking and customer service. There’s a price you pay for that, though, and the price is a higher cost. FedEx is also a more reliable shipping partner for specific types of shipments. That includes specialty packages, including perishable food products, and other temperature-controlled goods. They offer cold packaging materials that can meet specific standards without requiring dry ice or gel packs. FedEx can also ship alcohol. Another advantage for reliability with FedEx is that with its delivery manager program, you can have them hold packages at their office, or deliver them at another time. While both FedEx and USPS are reliable about package pick-up, FedEx charges for this service. If you want to learn more about the different carriers, read our linked blogs, “UPS vs USPS”, “Fedex vs UPS”, “Fedex vs DHL” or “DHL vs UPS” to learn more. ### Tracking Accuracy and Updates
When a customer asks, “Where’s my order?” a detailed tracking page is your best friend. Both FedEx and USPS offer tracking, but the quality of that information can vary. As a rule, “FedEx has a better reputation for reliability, in addition to its tracking and customer service.” This often comes down to the level of detail provided. FedEx typically offers more frequent scan updates and real-time visibility as the package moves through its network. For businesses, this granular detail is invaluable for managing customer expectations and quickly identifying potential delays before they become major issues.
USPS tracking is functional, but it can sometimes have longer gaps between scans, especially as it moves between facilities or during the final delivery phase. While it gets the job done for less urgent shipments, businesses that prioritize a premium customer experience often lean on FedEx for its more robust tracking capabilities. Having clear, up-to-the-minute reporting and KPIs on package location is a critical part of the modern fulfillment process, and it directly impacts customer satisfaction and reduces the burden on your support team.
Delivery Guarantees and Performance
A delivery promise is only as good as the guarantee backing it up. This is where FedEx often stands out, especially for time-sensitive shipments. For express services, FedEx provides specific, time-definite delivery commitments, such as by 10:30 a.m. or by the end of the business day. As one source notes, “FedEx offers both same day pick-up and next day package delivery… USPS, on the other hand, offers a Priority Mail 1-Day shipping option, but they guarantee that it arrives by 6 pm.” That difference between a morning delivery and an end-of-day delivery can be critical for B2B shipments or urgent replacement parts.
Lost Package Rates
Let’s be realistic: “No shipping carrier can guarantee flawless delivery 100% of the time — shipping delays and lost packages can happen with any service.” While neither carrier publishes official lost package rates, the structure of their networks can influence the risk. FedEx operates an end-to-end network, meaning they control the package from pickup to delivery. This single chain of custody can reduce the chances of a package going missing. USPS, particularly in partnership services, sometimes involves multiple handoffs, which can create more opportunities for errors. For a business, a lost package isn’t just a financial loss; it’s a negative customer experience that can damage your brand’s reputation.
Money-Back Guarantees
When a carrier misses a delivery commitment, a money-back guarantee (MBG) is how they make it right. “FedEx offers guaranteed delivery with money back if they’re late.” If your FedEx Priority Overnight package arrives late, you are entitled to a full refund of the shipping charges. This provides a level of financial recourse for service failures. While USPS offers an MBG for its Priority Mail Express service, the process can be less straightforward. For high-volume shippers, manually identifying and claiming these refunds is a monumental task. That’s why many businesses use an automated invoice audit and recovery service to ensure they reclaim every dollar they’re owed for late deliveries.
Insurance Claims and Customer Service
When a shipment is lost or damaged, the claims process and customer service experience become incredibly important. Both carriers offer built-in insurance (typically $100 for FedEx and UPS, and $50 for some USPS services), but resolving issues is a different story. According to industry comparisons, “FedEx generally has a better claims process than USPS for valuable items.” This is often because FedEx’s systems are built with business shippers in mind, offering more streamlined, online processes that save time and administrative headaches. For a company trying to quickly send a replacement to an unhappy customer, a fast and simple claims process is essential.
The Claims Process
The difference in the claims experience can be stark. Filing a claim with FedEx is typically an online process that can be resolved relatively quickly. In contrast, the USPS process can be more cumbersome and time-consuming. As one logistics provider points out, “USPS can take over 30 days and needs paper forms for claims over $200.” For a busy logistics manager, a 30-day, paper-based process is a significant operational drag. The speed and efficiency of the claims process directly impact your ability to resolve customer issues and manage your bottom line, making FedEx a more attractive option for businesses shipping higher-value goods.
Access to Customer Support
Getting a real person on the phone to solve a problem can feel like a challenge with any large organization. It’s a common sentiment that with some carriers, “Customer service can be hard to reach.” However, FedEx often provides a better support structure for its business clients. High-volume shippers are typically assigned a dedicated account representative who serves as a single point of contact for resolving issues, from billing questions to tracking down a missing pallet. This direct line of communication is a massive advantage over navigating the general customer service queues that are more common with USPS, saving your team valuable time and frustration.
International Shipping: FedEx vs. USPS
Taking your business global introduces a new layer of shipping complexity. While both FedEx and USPS ship internationally, their capabilities and networks are fundamentally different. If speed is a priority, “Expect that FedEx will get your package to its destination more quickly than USPS.” This is because FedEx operates its own extensive global air and ground fleet, controlling the shipment from your warehouse to the customer’s doorstep. This integrated network allows for faster transit times, more reliable delivery estimates, and more detailed end-to-end tracking. It’s a crucial advantage for businesses that need to provide a consistent and predictable international delivery experience.
USPS, on the other hand, relies on partnerships with local postal services in the destination country for final delivery. This handoff can introduce delays and variability into the shipping timeline, as the package is subject to the standards and efficiency of a foreign entity. While USPS can be a cost-effective option for less time-sensitive items, businesses that require speed and reliability often find FedEx’s global network to be a better fit. Making the right choice is a key part of a smart carrier diversification strategy, ensuring you use the best service for each specific international market.
Customs Support and Paperwork
Navigating customs is one of the biggest hurdles in international shipping. This is an area where FedEx’s expertise provides significant value. FedEx acts as its own customs broker, employing a global team of specialists who manage the complex web of paperwork, duties, and taxes required to get your shipment across borders smoothly. This in-house expertise helps prevent common mistakes that can lead to packages being delayed, returned, or even seized by customs authorities. For a business, this level of support is critical for mitigating risk and ensuring a seamless experience for international customers.
While “USPS handles customs for domestic (within the US) shipping simply,” the international process relies on the recipient country’s postal system to manage clearance. This means less control and support once the package leaves the U.S. Any issues with paperwork or duties fall on the recipient to resolve with their local postal authority, which can create a frustrating experience. For businesses looking to provide top-tier international service, FedEx’s comprehensive customs support is a powerful advantage that simplifies one of the most challenging aspects of global commerce.
Finding savings when using FedEx vs USPS
Ecommerce companies may already use multiple shippers for their shipping needs. Not all companies do this, instead of developing a relationship with one company and assuming that the convenience and any offered discounts are good enough. That may not be the wisest approach for all businesses. Shippers like FedEx, UPS, DHL Express, and USPS have their pros and cons, and some find that courier service can be a great option in some circumstances too. A courier maybe more economical for local or regional deliveries. The idea is to balance the shipping needs with each company’s strengths. Consider whether your packages must be expedited, whether flat rate service will work, if you need mailbox delivery, Saturday delivery, or your packages are heavy and bulky. In addition to choosing the best shipping company for your needs, you can decrease shipping costs with other methods too. One way is using shipping software that has negotiated discounts already, which you can see in the charts above, comparing prices. Other shipping software can automate the decisions for the ideal shipping solution for each package, based on the rules you set up for it. Many companies realize significant savings by using Shipware’s carrier contract optimization program. Shippers can save up to 30% of overall shipping costs with this method. Shippers may want to renegotiate their contracts even before their contracts are ready for renewal. The program works by Shipware experts diving into the shipping details to get a better picture of the specifics of how the shipper operates, including typical parcel sizes, weights, destinations, accessorial fees, and other nuances. The experts then compare these details to Shipware’s proprietary benchmarked data, to understand which areas are most ripe for negotiation. Shipware’s in-house experts come from the carrier-side of shipping, and they understand how to develop an effective negotiating strategy based on data. They can coach company executives through the process, resulting in better rates and terms. Shippers find there are many more areas to negotiate on than just basic discounts. With contracts in place, shippers can also use the an invoice audit recovery program, which can help companies lower their shipping costs with no effort. Once installed, the program scrubs carrier invoices to find errors and mistakes. The program runs in the background, processing any number of available invoices. The errors typically add up to 1% to 9% of total invoice costs. The Shipware program uses artificial intelligence to spot invoicing errors that are almost impossible for humans to find. The program can find missed service guarantee, incorrect accessorial charges, and other issues. The program applies for credit on shipper’s behalf, with all credits applied directly to the shipper’s account. With no out-of-pocket costs, Shipware is only paid a portion of what is recovered from the carrier. It’s a no-lose proposition, and clients usually gain back 1% to 9% of their invoicing fees.
Frequently Asked Questions
So, who is actually cheaper, FedEx or USPS? There isn’t a single cheap champion. The most cost-effective carrier depends almost entirely on what you’re shipping. For anything under a pound, USPS First Class Package Service is nearly impossible to beat. Once your packages get heavier, FedEx and UPS become much more competitive, especially with their ground services. The real game-changer for high-volume shippers is negotiated pricing, which can make private carriers the cheaper option across the board.
Is it really worth the hassle to use both FedEx and USPS? Absolutely. Sticking to one carrier is like using a screwdriver for every job—sometimes you need a hammer. A multi-carrier strategy lets you match the right package to the right service. You can use USPS for its unbeatable rates on lightweight residential deliveries and then switch to FedEx for urgent B2B shipments or heavy packages. This flexibility doesn’t just cut costs; it builds a more resilient shipping operation that isn’t dependent on a single provider.
My business already has discounted rates. Can I really get them any lower? It’s very likely you can. The standard discounts carriers offer are just a starting point. The best rates are secured through strategic contract negotiations backed by data. This involves a deep analysis of your specific shipping patterns—like package weights, zones, and common surcharges—and comparing your current rates against what similar companies are paying. Without that benchmark data, you’re essentially negotiating in the dark and leaving significant savings on the table.
Besides the base rate, what hidden costs should I be looking for on my invoices? The final price you pay is often inflated by a long list of surcharges. The most common culprits are fees for residential delivery, fuel, and packages that require extra handling because of their size or shape. These charges can add several dollars to the cost of each shipment and are often difficult to spot on a complex invoice. Regularly auditing your invoices is the only way to catch these fees and ensure you aren’t being overbilled for services or clerical errors.
For international shipping, is FedEx always the better choice? For businesses that prioritize speed, detailed tracking, and a smooth customs process, FedEx is typically the stronger option. Their integrated global network means they control the package from start to finish, which reduces delays. More importantly, they act as their own customs broker, which helps prevent your shipments from getting stuck at the border. While USPS can be a good budget choice for less urgent items, you’re relying on the destination country’s local postal service for the final delivery, which can be less predictable.
Key Takeaways
- Stop choosing between FedEx and USPS—use both. A smart shipping strategy leverages each carrier’s strengths: USPS is the go-to for lightweight packages and complete residential coverage, while FedEx excels with urgent, heavy, and international deliveries where speed is paramount.
- Look beyond the base rate to find your true shipping cost. Surcharges and accessorial fees can dramatically inflate your expenses. The most effective ways to control these costs are by negotiating a custom carrier contract and implementing regular invoice audits to recover funds from billing errors.
- Factor in reliability to protect your customer experience. FedEx typically offers more detailed tracking, stronger delivery guarantees, and a smoother claims process. For high-value or time-critical shipments, these service advantages are crucial for keeping customers happy and protecting your brand.
